{"meta":{"name":"FindSoftware","page":"https://findsoftware.frbit.cloud/tawk-to/","markdown":"https://findsoftware.frbit.cloud/tawk-to.md","license":"https://creativecommons.org/licenses/by/4.0/","attribution":"FindSoftware, CC BY 4.0","note":"Attributes are recorded, never scored. An absent field means unknown, never zero and never bad."},"record":{"id":"tawk-to","name":"tawk.to","urls":{"home":"https://www.tawk.to","docs":"https://developer.tawk.to/"},"category":["community"],"description":"Free live chat widget a website embeds with one script snippet, with a shared inbox, CRM, knowledge base and AI assistant offered on the same vendor platform.","maintainer":"tawk.to inc.","hqCountry":"US","i18n":"chat in 27 languages","installMethod":"one JavaScript snippet pasted into the website","social":{"x":"https://x.com/tawktotawk","forum":"https://community.tawk.to/","youtube":"https://www.youtube.com/@tawktotawk","facebook":"https://www.facebook.com/tawkto","instagram":"https://www.instagram.com/tawktotawk"},"checkedAt":"2026-11-03T00:00:00.000Z","addedAt":"2026-11-03T00:00:00.000Z","sources":[{"field":"urls","url":"https://www.tawk.to/","checkedAt":"2026-11-03T00:00:00.000Z"},{"field":"urls","url":"https://developer.tawk.to/jsapi/","checkedAt":"2026-11-03T00:00:00.000Z"},{"field":"maintainer","url":"https://www.tawk.to/terms-of-service/","checkedAt":"2026-11-03T00:00:00.000Z"},{"field":"hqCountry","url":"https://www.tawk.to/terms-of-service/","checkedAt":"2026-11-03T00:00:00.000Z"},{"field":"category","url":"https://www.tawk.to/","checkedAt":"2026-11-03T00:00:00.000Z"},{"field":"installMethod","url":"https://www.tawk.to/","checkedAt":"2026-11-03T00:00:00.000Z"},{"field":"i18n","url":"https://www.tawk.to/why-free/","checkedAt":"2026-11-03T00:00:00.000Z"}],"status":"stub","ai":"authored"},"prose":"tawk.to is a hosted live chat widget that a website embeds with one JavaScript snippet. The vendor's platform places a shared inbox, contact records, a pipeline, tickets, a knowledge base, feedback boards and AI answers around the widget. tawk.to inc. operates the service and says all processing takes place in the United States. A JavaScript API and webhooks are documented for the service.\n\n## Worth knowing\n\nThe service is hosted only, with no self-hosted option. The homepage leads with a customer experience suite as well as live chat, so it is unclear whether the widget alone is what this record covers."}