kapa.ai
Hosted platform that ingests a company's documentation, tickets and other sources and answers questions over them with AI retrieval, delivered as a widget, bots, an API or an MCP server.
kapa.ai is a hosted platform that indexes a company’s knowledge sources and answers questions over them with AI retrieval. It assembles one knowledge base from the connected sources and keeps it up to date as the content changes. It is deployed as a website widget, Slack and Discord bots, a support form deflector, a Zendesk agent, an API or a hosted MCP server.
Worth knowing
The service is hosted, and it names US and EU hosting regions. Single sign-on and role-based access sit in the Enterprise plan, which the pricing page describes as the one for governed, global deployments.
Sources
- 2026-10-28: links, Categories
www.kapa.ai/ - 2026-10-28: links
docs.kapa.ai/llms.txt - 2026-10-28: Maintainer
www.kapa.ai/content/terms-of-service - 2026-10-28: links, Admin interface
www.kapa.ai/pricing